Medical emergency / Ambulance: 112
Forest fires: 177
Missing child / Women’s helpline: 183
Pharmacies are open Monday to Saturday from 09:00 to 19:30. Most are closed on Sundays, but there is always one pharmacy in an area open 24 hours.
ATMs can be found all around the country. All of them offer foreign language options and pay out Turkish liras. Cash withdrawal limits vary from bank to bank and are around 500$/€ to 1.000$/€ TL
Foreign Exchange offices, which are known as “döviz bürosu” can be found throughout the country. Operating hours are mostly Monday to Friday, from 09:00 to 17:00. In the arrivals section of Istanbul Airport and Sabiha Gökçen Airport, there are 24-hour Exchange offices. Also, the Exchange offices located in shopping malls and touristic areas are open later and on Saturdays. US Dollars and Euros are accepted in highly touristic districts like Sultanahmet and Taksim but rates are often better.
The Turkish lira is the official currency. Banknotes come in denominations of 5, 10, 20, 50, 100 and 200 TL.
Credit cards are widely used and accepted. Visitors can use their Visa, Master-cards, Amex and Diner’s.
Offices and banks are generally open 09.00 to 17.00 Mondays to Fridays, and close for lunch 12.00 to 13.30.
Istanbul Provincial Directorate of Culture and Tourism’s Tourism Information Offices help all visitors to reach all kinds of information and documents they need.
For more please call +90 212 518 10 21 Istanbul Tourism Police +90 212 527 45 03 WhatsApp: +90 505 187 6614
To enter into Türkiye visas are required but most of the visas can be purchased for 10 Euro or 20 dollars at Türkiye’s airports or border gates. Since the information of visas is changeable, please contact the visa information for foreigners on Turkish Foreign Ministry website. www.mfa.gov.tr
Türkiye’s electronic online visa application system offers to its applicants a comfortable and practical way to obtain visa. www.evisa.gov.tr
İstanbul is the largest populated city of Türkiye with a population of 15.1 million.
UTC / GMT + 2 hours
220 volts, 50 cycle. Most hotels have a receptacle with 110 volts. Socket type is standard European two-pin.
İstanbul is a city where four seasons can be experienced. Spring and autumn are two unpredictable seasons with a range from chilly to warm. The average winter weather is between 5 C and 9 C. During the summers, average temperature is between 18 C and 28 C. The hottest months are July and August while the coldest months are January and February.
Istanbul’s telephone service has two area codes, one for the Anatolian side and one for the European. If the land line you need to call is on the other side, you must also include its area code (0216 for the Anatolian side and 0212 for the European side). Türkiye’s country code is 90.
In Istanbul, you can find world- class hospitals and medical facilities. Many doctors in Türkiye speak English. In an emergency, foreigners who do not have social security insurance can go to any hospital, where they will not be charged.
Post Offices and the Postal Service in Türkiye are generally abbreviated to PTT. (www.ptt.gov.tr)
İstanbul Ticaret Odası Ek Hizmet Binası Hobyar Mah. Seyhulislam Hayri Efendi Cad. No:14 K:6 Fatih – 34112 İstanbul